Keepsafe Security Services Limited is committed to providing a quality service by consistently meeting customer’s requirements in a professional manner.
To meet this commitment Keepsafe Security Services has established, and will maintain a Quality Management System (QMS) to International Standards which satisfies the requirements of IS) 9001:2008 the British Standard for quality management Systems and also BS 7984:2008, BS 7499:2007 BS 7858:2012 (Codes Of Practice)
The QMS provides a framework for the monitoring and control of processes and activities critical to meeting customer requirements whilst providing, through management review meetings, a means by which quality objectives are established and reviewed.
Management Reviews occur annually with interim meetings being held as necessary and focus on the analysis and continual improvement of the effectiveness of the Quality Management System.
All Keepsafe Security Services personnel are made aware of Company Policy and are made aware of policy and Quality management System at induction.
Customers are our focus and, whilst we have internal expertise and procedures to correct and prevent problems arising, we welcome our customer’s comments so that we may further improve our systems and satisfy our customer’s requirements.
This Policy is reviewed as part of formal management review.
The Security Industry Authority is the organisation responsible for regulating the private security industry. We are an independent body reporting to the Home Secretary, under the terms of the Private Security Industry Act 2001. Our mission is to regulate the private security industry effectively; to reduce criminality, raise standards and recognise quality service. Our remit covers the United Kingdom.
We have two main duties. One is the compulsory licensing of individuals undertaking designated activities within the private security industry; the other is to manage the voluntary Approved Contractor Scheme, which measures private security suppliers against independently assessed criteria.
SIA licensing covers manned guarding (including security guarding, door supervision, close protection, cash and valuables in transit, and public space surveillance using CCTV), key holding and vehicle immobilising. Licensing ensures that private security operatives are ‘fit and proper’ persons who are properly trained and qualified to do their job.
Our Approved Contractor Scheme introduced a set of operational and performance standards for suppliers of private security services. Those organisations that meet these standards are awarded Approved Contractor status. This accreditation provides purchasers of private security services with independent proof of a contractor's commitment to quality.
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